FAQ: promise tracking made simple

Did we miss a question? Email helptrackmymayor@gmail.com

1. How does Track My Mayor work?

You can use Track My Mayor in several ways. Here are three examples:

1. You’re a journalist looking for story ideas:

Click here to browse the database.

Tips: Click on the triangles to sort promises by mayor, party, municipality, category or result. To see more promises, click on the “Next” button at the top or bottom of the page.

2. You work for an NGO that fights corruption:

Go to the database. Click on the triangle next to “Category” to see the drop-down list and select the topic that interests you – in this case “Corruption”.

3. You’re a resident of one of South Africa’s six biggest metros and want to keep your mayor on their toes:

Go to the database. Click on the triangle next to “Mayor” to see the drop-down list and select their name.

Watch this video for a step-by-step guide:

2. You missed a promise. What can I do?

Please suggest it here.

3. Why are there more promises in the database for some mayors?

Some mayors have been in office longer than others.

Some mayors make more frequent promises than their peers.

Also keep in mind that we focus on trackable promises. If a promise is too broad or vague, we don’t include it. A promise to “promote the preservation of water usage and continue to invest in water infrastructure” would, for example, not make the cut.

4. I don’t know how to do promise tracking. Where do I start?

Select a promise and list the evidence/data you would need to determine if the mayor has kept their promise.
Don’t start with an outcome in mind. Let the evidence guide you.
Ask the mayor’s office for input, but don’t solely rely on what it provides. Do your own research and verification.
Interview experts to help you understand the context.

5. How can I get in touch?

We would love to hear from you!

Email helptrackmymayor@gmail.com if your organisation would like to partner with us or if you have questions or suggestions.